Privacy Policy

1. Introduction

Axis Spatial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or resources
• Register for training programs or webinars
• Request quotes or service information
• Communicate with us via email or phone

This may include: name, email address, phone number, company name, job title, project details, and any other information you choose to provide.

2.2 Website Analytics

We use Cloudflare Web Analytics to understand aggregate page traffic. We also use first-party aggregate counters for CTA clicks and form outcomes. These conversion counters use no cookies or browser identifiers and do not contain form values, email addresses, names, messages, IP addresses, user-agent strings, or exact screen dimensions.

• Page paths and aggregate traffic counts
• CTA categories and bounded visible labels
• Form type, source, and stable success or failure category
• Referrer hostname and allow-listed campaign parameters
• Coarse device, viewport, and language categories

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you technical notices, updates, and support messages
• Provide information about our services, training, and resources
• Improve our website and service offerings
• Analyse usage patterns and optimise user experience
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers and is retained only as long as necessary for the purposes outlined in this policy or as required by law.

Identifier-free conversion counter events are retained for 13 months. This retention period does not change the retention of information that you submit through a contact or subscription form.

5. Third-Party Services

We may use third-party service providers to help us operate our website and deliver our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect it.

Services used to operate this website include:

• Vercel for website hosting
• Cloudflare for edge delivery, Web Analytics, form processing, and database storage

6. Cookies and Tracking Technologies

Our website analytics and conversion counters do not use analytics cookies, local storage, session storage, fingerprinting, or a stable visitor or session identifier. Each conversion event receives a new random event identifier used only to make delivery retries idempotent.

Aggregate CTA and form counts can include automated or repeated activity and do not represent unique people.

7. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate information
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. Data Controller

For the purposes of GDPR and other data protection laws, Axis Spatial is the data controller responsible for your personal information.